Write and refine UX text for Google users and account holders. Work on technical projects related to account creation, onboarding, sign-in, biometric authentication, payments, new feature launches, security, location sharing, and more. Re-write placeholder text created by non-writers and craft user-friendly language.
Revised Google Ads Help Center content, including web guides, articles, instructions, and documentation. Reviewed information architecture to ensure an intuitive user journey.